Tax Agent vs Tax Agency: What's the Difference?

By Shihabudeen Pattasseri, FTA-Registered Tax Agent (TAAN 20056925) · Updated 2026-11-03

The terms ‘tax agent’ and ‘tax agency’ are often used loosely, but they mean specific things under UAE law. Knowing the difference helps you check that whoever acts for you is properly authorised.

Tax agent

A tax agent is an individual registered with the Federal Tax Authority who meets the qualification, experience and good-standing requirements, and is authorised to represent taxable persons before the FTA. Each agent has a Tax Agent Approval Number (TAAN).

Tax agency

A tax agency is the licensed firm through which one or more tax agents provide services. The agency holds its own FTA registration and TAN. When you engage a firm, you are usually engaging the agency, with a named tax agent responsible for your file.

Why it matters

• Only a registered tax agent can represent you before the FTA
• You can verify both the agent (by TAAN) and the agency on the FTA register
• It confirms you are dealing with an authorised professional, not just a bookkeeper

Safeway is a registered tax agency, and its work is led by a listed FTA tax agent (TAAN 20056925), which you can verify on the FTA's public register at any time.

Frequently asked questions

What is a TAAN?

A Tax Agent Approval Number — the FTA's identifier for an individual registered tax agent.

Can only a tax agent represent me before the FTA?

Yes. Representation before the FTA requires a registered tax agent, usually operating through a licensed tax agency.

How do I check a tax agency?

Both tax agents and agencies appear on the FTA's public register, which you can search to confirm their status.

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